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Security and privacy

Privacy-first, by design and by default

Children's data deserves more than a checkbox. CampusTip encrypts sensitive fields, masks what people don't need to see, logs every access, and never runs advertising, sells data or embeds third-party trackers.

The controls in place

What CampusTip does

Encryption

HTTPS (TLS) everywhere; field-level AES-256-GCM encryption of sensitive data such as face templates, health visits, special-education and counselling records and bank details, with key rotation; encrypted backups.

Identity

SSO, MFA with passkeys, lockout, breached-password checks, session management and remote sign-out.

Access control

Role-based permissions with school-level scopes; sensitive fields masked by default; reveals logged with a reason.

Tenant isolation

Each institution's data is separated in the database with row-level security, and tested.

Audit

Append-only audit and personal-data access logs kept seven years, with unusual-access alerts.

Children's data

No advertising, no data sale, no third-party trackers or analytics SDKs; accounts created by the school only; push previews hidden for minors.

Backups

Daily encrypted database and file backups, an off-site copy in the same region, and a scripted restore test scheduled monthly.

Logs

Personal data scrubbed from logs; logs kept 400 days.

Incident response

An incident register with your contract clock and statutory clocks (CERT-In 6 hours in India; state breach-notice clocks in the US), templates and affected-record scoping.

Hardening

Production mode refuses demo data, weak secrets or debug settings; host hardening, full-disk encryption at installation, pinned and scanned container images.

United States

Compliance support for US schools and colleges

CampusTip is designed to support compliance with federal and state student-privacy law. The district stays in control of its records, and CampusTip acts as a school-official service provider under your agreement.

US laws and how CampusTip supports them
Law or standardHow CampusTip supports it
FERPASchool-official access by legitimate educational interest; inspect-and-review within 45 days; amendment workflow with hearings; record of disclosures; directory opt-outs; rights transfer; return and deletion at contract end with a certificate.
COPPASchool-authorized accounts only (no self-signup); no commercial use, ads or trackers; written retention policy.
PPRASurveys and assessments touching protected areas can be gated by consent or opt-out.
State student-privacy lawsBuilt for SOPIPA-style statutes, California AB 1584 contracts, Illinois SOPPA and others: security program, breach notice, deletion and a public subprocessor list.
New York Education Law 2-dParents' Bill of Rights notice template, encryption, audit and the 7-day breach-notice clock.
Biometric lawsState rules applied automatically (Illinois BIPA, Texas, Washington); face recognition blocked for New York schools.
USDA school mealsFree and reduced-price eligibility on a need-to-know basis; no overt identification.
IDEA and Section 504Support records encrypted with an access roster.
Accessibility (ADA Title II, Section 508)WCAG 2.1 AA work and automated accessibility tests; a VPAT / ACR in draft, with a third-party audit planned.
SDPC National Data Privacy AgreementControls map to the NDPA exhibits; we can sign the NDPA with your state's Exhibit G.

India

Compliance support for Indian institutions

The institution remains the Data Fiduciary and CampusTip acts as its Data Processor under a Data Processing Agreement.

Indian laws and how CampusTip supports them
Law or standardHow CampusTip supports it
DPDP Act 2023 and Rules 2025: noticeItemised privacy notices per purpose, in English and Hindi templates; parents accept on behalf of children.
Verifiable parental consentA consent ledger per purpose, with the verification method, one-tap withdrawal, and processing that stops when consent is withdrawn.
Rights of the data principalAccess, correction, erasure, grievance and nomination requests, with deadlines (30 days by default).
Grievance officer and DPOContacts published on the sign-in page, in the app and in every response.
Breach timelinesBoard intimation without delay, a detailed report within 72 hours, and notices to affected people, tracked with templates.
CERT-In Directions6-hour incident reporting clock and form, a named point of contact, logs kept at least 180 days in India, and clocks synchronised to NIC/NPL time servers.
IT Act SPDI RulesEncryption of biometric, health and financial data; written consent for biometrics; a published grievance officer.
Data residencyA dedicated India-region deployment; requests for institutions of another region are refused.
UDISE+Student-level export, with each export logged.
School-bus rulesGPS tracking, attendant, over-speed alerts, driver verification records, SOS and CCTV link.
RPwD Act and GIGWAccessibility work towards WCAG 2.1 AA; an Accessibility Conformance Report in draft and a third-party audit planned.

Independent assurance

Honest about where we are

CampusTip holds no certifications (for example, no SOC 2 report yet). Our engineering team carried out an internal security self-assessment with open-source tools on 2026-10-01 and re-assessed after remediation on 2026-10-02. Every High finding was fixed and verified, and the overall risk rating moved from High to Moderate; the remaining items are hosting and organisational steps completed for each production deployment.

This is not a third-party audit, SOC 2 report or certification. A third-party penetration test can be arranged before go-live if your institution or insurer requires one.

Your data, your rights

  • Every user can download their data, request a correction or request deletion
  • Parents act for children under 18; eligible students act for themselves
  • Sensitive values are revealed for 30 seconds, with a logged reason
  • A complete export at contract end, then certified deletion with a certificate of destruction
  • Hosted in a US or India-region data centre, or on your own server

Questions from your privacy or IT team? Contact us for our security documentation and data agreement.

See CampusTip with your own roles

A guided demo on a sample district or institution, tailored to the modules you care about. A live demo environment is available on request.